What does a club check involve?

A club check involves a full facility walk-around, where staff members actively greet members and address their needs. This process is vital for creating a welcoming environment, as it allows staff to engage with the members, ensuring they feel valued and acknowledged. During the walk-around, team members can also identify any issues or areas that may need attention, contributing to overall member satisfaction and a positive gym experience. This proactive approach supports a strong community atmosphere, which is essential to Planet Fitness's mission of promoting a non-intimidating and supportive fitness environment.