What is a primary responsibility of team players during high-capacity events?

Ensuring safety and managing inquiries is a primary responsibility of team players during high-capacity events. In such busy settings, team members are essential in creating a safe and welcoming environment for all members and guests. This includes monitoring the facility to prevent accidents and ensuring equipment is properly used, as well as being available to answer questions that members may have, thus enhancing their overall experience.

This focus on safety and communication reflects the core values of teamwork and customer service that are integral to the Planet Fitness culture. By being proactive in these areas, team players contribute significantly to the smooth operation of events, helping to create a positive and enjoyable atmosphere. The other choices do not align with the expectations of team players during these events, as they would detract from the member experience and overall event success.