What should a Team Player do when they see a member using equipment incorrectly?

The appropriate response when witnessing a member using equipment incorrectly is to approach the member politely and offer assistance. This option embodies the core values of a team player at Planet Fitness, which include promoting a supportive and welcoming environment for all members. By approaching the member in a friendly manner, you can provide guidance on the correct usage of the equipment, ensuring their safety and enhancing their workout experience.

This method fosters a sense of community and shows that you care about their wellbeing rather than simply pointing out their mistake. Additionally, it provides an opportunity for positive interaction, reinforcing the culture of encouragement that Planet Fitness aims to promote.

In contrast, ignoring the member can lead to unsafe practices continuing unchecked, while shouting across the gym could be disruptive and embarrassing for the member. Reporting to a supervisor might be appropriate in serious situations, but for a simple error, addressing it directly and kindly is the most effective and supportive approach.