What should be the first step if a member expresses discomfort while using equipment?

When a member expresses discomfort while using equipment, the most appropriate first step is to remove them from the situation and assess the issue. This approach prioritizes the member's safety and well-being. It's essential to understand the nature of the discomfort—whether it is due to an improper technique, inappropriate equipment settings, or an underlying physical issue. By assessing the situation first, you can provide informed guidance on how to proceed, whether that involves adjusting the equipment, offering coaching on proper technique, or suggesting an alternative exercise.

Addressing discomfort promptly is critical as it helps prevent potential injuries and ensures that your members feel supported and cared for in their fitness journey. This proactive response fosters a safe environment in which members can confidently pursue their goals. In contrast, other choices may overlook the necessity of evaluating the situation before encouraging further activity, potentially leading to harm or negative experiences.